📦 Shipping Policy

Thank you for shopping with us! Below you’ll find all the details about how we handle shipping, delivery times, and other important information regarding your order.

📍Where We Ship

We currently ship to:

• Domestic: Portugal

• International: “Yes, we ship worldwide!”

If your country is not listed during checkout, unfortunately, we do not currently ship there.

⏱️ Order Processing Times

All orders are processed within [1–3 business days]. Orders are not processed or shipped on weekends or holidays.

Please note:

• If we are experiencing a high volume of orders, shipments may be delayed by a few days.

• We’ll notify you by email if there is a significant delay in the shipment of your order.

🚚 Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur due to carrier issues, customs, or public holidays.

📦 Shipment Confirmation & Tracking

You will receive a shipment confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24 hours.

❗ Lost, Delayed, or Damaged Packages

We are not liable for:

• Packages lost or stolen after delivery

• Delays caused by the carrier

• Orders shipped to incorrectly entered addresses

If your package is marked as delivered but you haven't received it, please:

1. Check with neighbors or building management

2. Contact the shipping carrier